Upcoming Training Workshops

I produce and teach my own online training workshops on a variety of UX design and content strategy topics. On-sale workshops are listed here. View the full 2023 workshop calendar.

Upcoming Public Events

Button: The Content Design Conference

October 16–19, 2023

New workshop based on Communicating Change.

Registration info

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Things I’ll be eager to hear about: date, location or online format, ticket prices, confirmed speakers, speaker/travel budget, and any information regarding your commitment to diversity, inclusion, and creating a safe experience for all involved.

Recent History

UX Days Tokyo 2023 (Web Directions East)

March 31 – April 2, 2023

Workshop and presentation on Writing for Designers and How to Get the UX Writing Done. Presented in English with simultaneous translation to Japanese.

Confab: The Content Strategy Conference

April 30 – May 3, 2023
Minneapolis, MN

Training workshop User-Centered Content Strategy at the last-ever Confab conference.

World Information Architecture Day: Des Moines

March 4, 2023
Des Moines, IA

Delivering a new new keynote presentation The Cause of Clarity.

Voicing Automatons: UX Writing for Digital Experiences

January 26 through March 15, 2023
NYC / Online

A new course on UX writing for SVA’s Interaction Design MFA students.

Content Ecosystem Mapping (workshop)

November 29 & December 6, 2022

A two-part training on the strategic alignment and discovery tool of content ecosystem mapping.

Clarity Through Content Strategy (workshop)

November 14–15, 2022

A two-part training on bringing clarity to your company’s digital strategy projects with content strategy and the VMT framework.

Portland UX Content

September 22, 2022

A presentation followed by Q&A with the Portland UX Content meetup community: The UX Content Universe (and Beyond!)

Portland UX Content meetup page

Content Strategy Fundamentals | School of Visual Concepts

November 5 & 12, 2022

A two-part training on content strategy fundamentals as part of the Content Design & UX Writing certificate program through the School of Visual Concepts, Seattle.

Button: The Content Design Conference

October 10–12, 2022
Seattle, Washington + Online

A main stage presentation live from Seattle on Monday, October 10: The elephant in the glovebox: Why UX needs content strategy now more than ever.

Button Conference Website

LavaCon Content Strategy Conference

October 23–26, 2022
New Orleans, Louisiana + Online

A main stage presentation live from New Orleans on Monday, October 24: Keeping the U in Your UX Strategy.

ISTC Meets Series

October 19, 2022

A meetup presentation for the Institute of Scientific and Technical Communicators: It’s All UX Content: 5 Uncomfortable Truths About Content & UX.

Private Event

September 21, 2022

An in-house presentation on UX writing for a financial services client.

Events and Organizations

In addition to the above, I’ve been lucky enough to lead talks, trainings, or in-house workshops for these events and organizations.

  • AIGA Design Camp
  • American Advertising Federation
  • American Society of Safety Professionals
  • Ameriprise
  • Berghs School of Communication
  • Bern and Zurich UX Writing
  • Button: The Content Design Conference
  • College of American Pathologists
  • Confab: The Content Strategy Conference
  • Content Design España
  • Content Design New York
  • Content Marketing Atlanta
  • Content Strategy Canberra
  • Content Strategy Minneapolis / St. Paul
  • Content Strategy Seattle
  • Des Moines Agile
  • Gather Content
  • The Getty & Getty Research Institute
  • Harvard University
  • HighEdWeb
  • Hogan Assessments
  • Information Architecture Summit
  • Interaction Conference (IxDA)
  • International Association of Business Commnicators (IABC)
  • Iowa Arts Council
  • The IRS
  • Mendix
  • Midwest UX
  • Minneapolis Interactive Marketing Summit (MIMA)
  • MinneWebCon
  • Mizzou (The University of Missouri)
  • Now What? Workshops
  • Object-Oriented UX Happy Hour
  • Plain Language Summit
  • Prime Academy
  • Principal Financial Group
  • PUSH UX Conference (Germany)
  • Quarantine Book Club
  • Rocket Mortgage / Quicken Loans
  • SAIC
  • Schibsted Inspiration Fest
  • School of Visual Concepts (Seattle)
  • Securian Financial
  • United Educators
  • Utterly Content Global
  • UX Lisbon (UXLx)
  • World Information Architecture Day
  • World Usability Day