This was originally shared as Issue 099 of the UX Writing Events newsletter on September 5, 2022. It’s Labor…
Tag: capitalism
Weaponized
A bit jarring to see one of the tools of my trade — customer journey maps — pop up…
The system is a lie
I’ve always been enamored with product ecosystems. It’s rare that I’ll buy anything without researching what kind of accessories…
No. 28 | Seven questions to ask before you order swag
I have strong feelings about swag (also known as schwag, which, ew). The overall sentiment is: NO.