Some of the most insidious design advice ends up sticking around because it sounds true. Or clever. Or both. I suppose this…
Tag: product design
It’s all made up, and that’s okay
Is content strategy … real? Product strategy? UX strategy? Customer experience? What about content design? Information architecture? Experience architecture?…
Ask Scott: Can we let engineers and other non-experts write copy if we haven’t trained them?
We often have the issue that everyone thinks they can write, and our suggestions [as UX writers] are challenged to the end. We, on the other hand, would never challenge engineering decisions.
Hire Product People Who Already Understand Content
This article originally appeared in Issue 050 of UX Writing Events. For some reason (tequila, mostly) I vented a…
Fighting Feature Names
You don’t need Proper Nouns to refer to features consistently.
Design jobs and design roles are not the same thing
Many product teams struggle to collaborate well on projects — making websites, building apps, creating content, authoring documentation, etc.…
Conceptual debt is killing your design process
Conceptual debt accrues when we take shortcuts in developing the foundational concepts behind our products.
The system is a lie
I’ve always been enamored with product ecosystems. It’s rare that I’ll buy anything without researching what kind of accessories…
People Like Free Things (and that’s okay)
I’m sad that Google Reader is going to be shut down. I really like Google Reader. I liked it…