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Tag: product design

Good interfaces are not, in fact, like jokes

Some of the most insidious design advice ends up sticking around because it sounds true. Or clever. Or both. I suppose this…

Continue reading Good interfaces are not, in fact, like jokes
Published November 18, 2022
Tagged content design, onboarding, product design, writing

It’s all made up, and that’s okay

Is content strategy … real? Product strategy? UX strategy? Customer experience? What about content design? Information architecture? Experience architecture?…

Continue reading It’s all made up, and that’s okay
Published March 21, 2022
Tagged content design, design, product design

Ask Scott: Can we let engineers and other non-experts write copy if we haven’t trained them?

We often have the issue that everyone thinks they can write, and our suggestions [as UX writers] are challenged to the end. We, on the other hand, would never challenge engineering decisions.

Published February 24, 2022
Tagged Ask Scott, collaboration, content strategy, product design, UX writing

Hire Product People Who Already Understand Content

This article originally appeared in Issue 050 of UX Writing Events. For some reason (tequila, mostly) I vented a…

Continue reading Hire Product People Who Already Understand Content
Published October 29, 2021
Tagged content design, content strategy, product design

Fighting Feature Names

You don’t need Proper Nouns to refer to features consistently.

Published June 30, 2021
Tagged product design, taxonomy, UX writing

Design jobs and design roles are not the same thing

Many product teams struggle to collaborate well on projects — making websites, building apps, creating content, authoring documentation, etc.…

Continue reading Design jobs and design roles are not the same thing
Published October 6, 2020
Tagged content strategy, governance, product design, workflows

Conceptual debt is killing your design process

The Content Career Accelerator

Conceptual debt accrues when we take shortcuts in developing the foundational concepts behind our products.

Published August 27, 2020
Tagged design, product design, productivity, UX, workflows

The system is a lie

I’ve always been enamored with product ecosystems. It’s rare that I’ll buy anything without researching what kind of accessories…

Continue reading The system is a lie
Published November 20, 2018
Tagged capitalism, design, industrial design, product design, Sharpie, UX

People Like Free Things (and that’s okay)

I’m sad that Google Reader is going to be shut down. I really like Google Reader. I liked it…

Continue reading People Like Free Things (and that’s okay)
Published March 14, 2013
Tagged Google Reader, product design, SaaS, startups, the web

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