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The UX Writing Bible

If I could nominate one book to be our UX Writing Bible, it would be the Yahoo! Style Guide.Continue readingThe UX Writing Bible

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The effortful way

Job one is doing the job.Continue readingThe effortful way

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Four Tips on Writing About Design

Some thoughts on producing high-quality design articles that actually get shared.Continue readingFour Tips on Writing About Design

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How many content reviewers are enough?

Wouldn’t it be nice to have a perfectly simple, data-driven answer to that question? “Based on an analysis of 1,000 writing assignments, we’ve found that four reviewers are enough to catch 99.99% of style and usage errors.” Hooray, the answer is four! Have four people review your content and everything will be perfect! Except, no.…Continue readingHow many content reviewers are enough?

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Who should own the text in our design process?

If you don’t articulate and assign the writing role, then either everyone is the writer, or no one is the writer. Neither situation is fun.Continue readingWho should own the text in our design process?

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How do you estimate the time needed for doing the writing?

The project managers turns to you and asks: “How long is it going to take to write this?” Hoo boy. It’s time to proceed very, very carefully.Continue readingHow do you estimate the time needed for doing the writing?

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Nothing unfamiliar (Tools I used to write a book)

My book advises designers to be intentional about the tools they choose and use to do the writing on their projects. For writing a book, a thing I’d never done before, I ran a few experiments to see if there was any good and smart tool I hadn’t tried before that would make it easier.…Continue readingNothing unfamiliar (Tools I used to write a book)

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Long paragraphs

“So often the long paragraphs I write in life are responses to Facebook posts, or reply letters to someone, or … I can put together a three-paragraph letter that burns the hair off of your eyebrows about almost any topic.” – John Roderick on the Road Work podcast I like this thought technology: Where do…Continue readingLong paragraphs

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Should UX Writers use Lorem Ipsum?

Using placeholer text like Lorem Ipsum can help you visualize and consider what impression the form your content will have on your reader. It’s a pencil sketch before laying down ink, a hummed melody before writing the score.Continue readingShould UX Writers use Lorem Ipsum?

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Islands and icebergs

Spent all week working on something and I just trashed it. Wasn’t coming together. Hate to do it because you never know if you were almost there. Sometimes you’re hating it and hating it, and you keep sailing on, and then blam-oh! There she is! I see land, boys! But maybe you stopped just before…Continue readingIslands and icebergs