Learn thinky things

Folks seem to like my latest bit of advice for aspiring designers: Learn Thinky Things. I coined this advice (with an unconscious assist from Marc Maron, I suspect) as part of an off-the-cuff remark during UX Content Office Hours. Someone asked whether content designers need to learn Figma, a popular tool for front-end design. I shared my response as a … Read more

Seven lessons from publishing 100 issues of a weekly UX newsletter

This excerpt originally appeared as part of Issue 100 of the UX Writing Events newsletter on September 12, 2022. Would you lookie there?! Issue 100! Gotta say, it felt a little ambitious to go with a 3-digit number when I started indexing these issues, but we made it! Just 899 to go until the curse … Read more

Oh, to be unreachable

I would have a healthier relationship with technology and social media — and be healthier in general — if it were easier to take the phone off the hook. Alas, I don’t think any product teams are rewarded for maximizing DIUWMBAUAASPITF (that’s ‘daily inactive users who might become active users again at some point in … Read more

Give him some room

When it comes to maintaining a productive, creatively fulfilling life, the simple answers are terribly alluring. I’ve swooned to the siren songs of bucking up and toughening up and not giving a fuck and pulling on my bootstraps just a little bit harder. But like the Sirens themselves, those songs are just myths. What I’ve … Read more

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