Category: Blog Posts

It’s a website, not a carnival.

If you’re a UX writer, content designer, or similar, you need to learn to resist the pressure to be clever, to be funny, to be creative, to “make it pop”, to “give it personality” — especially if you’re not sure that it’s appropriate for the experience. (It’s probably not.)

Who doesn’t want to wear the ribbon?

I’ve learned not to trust what I think I think, what I think I believe, what I think the answer is, right in the moment.

David Rakoff on writing

“[I]f seated at the computer, I check my email conservatively 30,000 times a day. When I am writing, I must have a snack, call a friend, or abuse myself every ten minutes. I used to think that this was nothing more than the difference between those things we do for love and those we do for money. But that can’t be the whole story. I didn’t always write for a living, and even back when it was my most fondly held dream to one day be able to do so, writing was always difficult. Writing is like pulling teeth. From my dick.”

David Rakoff, Don’t Get Too Comfortable

Writing for Designers in Tokyo

I had the great pleasure of visiting Tokyo recently, to speak at the long-running, COVID-interrupted UX Days event. From my…

What the heck is content ecosystem mapping?

Good question. To fully answer it, we have to explore a few related, but distinct, terms: Content ecosystem mapping is…

Live learning: Where to find UX content classes, workshops, and events

These are some of the places I check regularly to populate the weekly events list I publish through Content.Events, and places I would personally recommend to someone interested in taking a class or course.