21 small thoughts (and counting?) about information architecture

I don’t know what this is. I know it’s not a complete thought. But it’s also not a draft of some specific larger thing. I think this is just an incomplete list; funny, given the topic. There are many smarter and more experienced people than me who can and should and have written the books … Read more

Two attributes that shape every content role

A version of this originally appeared in Issue 043 of my UX Writing Events newsletter. For a joint meetup of Content Marketing Atlanta and IxDA Atlanta earlier this year, the top question for me from both groups was some version of: “What is up with all of these different content roles?” To illustrate my take … Read more

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