UX writing Archives

Fighting Feature Names

You don’t need Proper Nouns to refer to features consistently.

Cuddle the Muddle: Paths into UX Content

It’s not easy to build a complex set of interrelated, esoteric skills in an ever-evolving landscape of people and technology and business. But it would be weird if it were easy.

On the Value of Content Design: Proving or Providing?

You can’t climb a non-existent fence.

It’s just words on websites

Unless you are working on content that is getting carved into a monument or put on a plaque being sent into space for future civilizations to find, you have my permission to relax.

You don’t have to be a native speaker to excel as a UX writer

This originally appeared in Issue 037 of UX Writing Events. Do you think non-native speakers of a language can be good UX writers in that language? I sure do. I get asked some version of that question fairly often. Someone asked again just this weekend! So I thought I’d expand what I shared with that person and…

How do I approach a content strategy job interview with confidence?

Semantic soup, jargon mismatches, imposter syndrome, and more can all conspire to suck your confidence heading into an interview for a new content strategy, UX writing, or content design job. I’ve got some tips to help you get through it. Video Links Content and UX Slack Community UX Writing Events Put the Work Before the…

Content strategy is not just one thing

This essay originally appeared in Issue 025 of my UX Writing Events newsletter. You may have read that Facebook’s content strategy team is now their content design team. In the relatively small world of UX content people like you and me, it’s generated a lot of discussion. I’ve been bothered by how narrow and 1-dimensional the conversation has…