Content strategy is not just one thing

This essay originally appeared in Issue 025 of my UX Writing Events newsletter. You may have read that Facebook’s content strategy team is now their content design team. In the relatively small world of UX content people like you and me, it’s generated a lot of discussion. I’ve been bothered by how narrow and 1-dimensional the conversation has…

What is UX Writing?

UX writing is less “writing, but apps” and more “design, but words”. What I mean by that is that UX writing is primarily a UX design specialization. UX writers typically focus on interface copy and language while working collaboratively as part of a design team on a specific product or feature, rather than working solo…