How many content reviewers are enough?

Wouldn’t it be nice to have a perfectly simple, data-driven answer to that question? “Based on an analysis of 1,000 writing assignments, we’ve found that four reviewers are enough to catch 99.99% of style and usage errors.” Hooray, the answer is four! Have four people review your content and everything will be perfect! Except, no. … Read more

The map in your head

Pencil illustrations of woodcarved maps.

I’ve written four articles now about content ecosystem mapping. I’ve coached clients through producing them, I’ve led workshops on them, and I’ve given many talks about them (and their big brother, concept models). A point I stress over and over, but is hard to make stick, is that the activity of making the map is … Read more

I’m not looking at you

A new post I wrote for work went up on the Brain Traffic blog yesterday. Continues the series on ecosystem mapping. I knocked this one out quickly, albeit late (sorry Bailey), but only after a lot of hemming and hawing. Sometimes I forget my own advice and just stare stubbornly at a blank screen, then … Read more

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