Found notes from a Donna Spencer workshop on information architecture I took back in 2012. I paid out of pocket to attend and though it seemed a small fortune at the time I’m very glad I did. On where content “is”: I don’t talk about where things are in a site because they aren’t anywhere. … Read more
When I know what I want to say I start at the top-left corner of the page. “Dear Sir or Madam, I demand satisfaction!” When I don’t know what I want to say — or even what I think — I start in the middle of the page. Then I can go up. Or down. … Read more
Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity. ―Charles Mingus
Having the exact right bag for a given situation is half hobby, half compulsion for me. So I have a lot of them.
This is on the main nav of the Ting website. I like how the follower numbers are displayed — it’s a nice way of adding a wee bit of persuasive rhetoric to a limited space. It doesn’t just say “please follow us” but rather “Join the 123,000+ other people that have already decided to follow … Read more
Everything counts in large amounts. Details add up. Even small things become big over time, after enough encounters with users.
Getting the clarity and coordination you need to do your job, and to ensure the success of your project, often requires looking beyond the “content stuff” to the entire organization itself. This framework can help.