Answers to frequently asked questions about design, content, UX writing, and digital strategy.
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A: Not necessarily, but it’s not going to hurt. Knowing the basics will be expected for some roles, especially more tactical, writing-focused, junior- and mid-level roles. Work Where the Work Is The important thing is to be comfortable working alongside your peers in UX design and research. If you don’t feel like you can “hang” … Read more
For many content jobs, especially content strategy, content operations, and content management roles in traditional enterprises, you might not need a portfolio.
Semantic soup, jargon mismatches, imposter syndrome, and more can all conspire to suck your confidence heading into an interview for a new content strategy, UX writing, or content design job. I’ve got some tips to help you get through it. Video Links Content and UX Slack Community UX Writing Events Put the Work Before the … Read more
Whether you’re applying to be a UX writer, content strategist, product content strategist, or product designer, your portfolio should tell a story about YOU.
First, it’s important to know that UX is a big umbrella term that has eaten many other disciplines. Getting “into UX” could mean becoming a researcher, or writer, or designer, or animator, or even a software developer. Companies often have some sort of UX team or department, but not every job where you’d use UX … Read more
There are as paths into content strategy as there are content strategists. This is my take on getting started in the field.
I’ve worked on the content side of digital experiences since 2009. Here’s how I got started.
There’s no magic bullet for getting your first official UX writing job. No single experience, program, or certification will put your resume on the top of the stack or get you that callback. Before you spend money on a camp or certificate, consider what you need to get out the program. That’s what should guide you. Will … Read more
UX writing is less “writing, but apps” and more “design, but words”. What I mean by that is that UX writing is primarily a UX design specialization. UX writers typically focus on interface copy and language while working collaboratively as part of a design team on a specific product or feature, rather than working solo … Read more
These are not precisely questions about UX or content strategy, but I still get asked them a lot at conferences.