A designer who writes.
Is content strategy … real? Product strategy? UX strategy? Customer experience? What about content design? Information architecture? Experience architecture? The answer to any of these, depending on my mood, is either yes, no, or who cares. Mostly, and most importantly, it’s “Who cares?”. Arguments about what “does and doesn’t exist” in design land to be … continue
Wanting to know “the rules” is a very natural impulse when it comes to writing. Learning and following the rules – of spelling, of grammar and usage, of how term papers are supposed to be formatted – was part and parcel of how most of us learned to write. This perspective can be detrimental when … continue
This article originally appeared in Issue 050 of UX Writing Events. For some reason (tequila, mostly) I vented a bit of frustration yesterday afternoon with the way content work is often viewed in product land. This tweet seemed to resonate the most with folks: Imagine how much productivity you could unlock by hiring product leadership who already understand … continue
Content design is more than writing. Please send us your writing samples. Content design is more than writing. Please take this UX writing test. Content design is more than writing. Take ten minutes to review this and then provide feedback on the writing. Come on now. Do I even have to explain myself here? Bringing … continue
A version of this originally appeared in Issue 043 of my UX Writing Events newsletter. For a joint meetup of Content Marketing Atlanta and IxDA Atlanta earlier this year, the top question for me from both groups was some version of: “What is up with all of these different content roles?” To illustrate my take … continue
It’s not easy to build a complex set of interrelated, esoteric skills in an ever-evolving landscape of people and technology and business. But it would be weird if it were easy.
You can’t climb a non-existent fence.
This essay originally appeared in Issue 025 of my UX Writing Events newsletter. You may have read that Facebook’s content strategy team is now their content design team. In the relatively small world of UX content people like you and me, it’s generated a lot of discussion. I’ve been bothered by how narrow and 1-dimensional the conversation has … continue
Whether you’re applying to be a UX writer, content strategist, product content strategist, or product designer, your portfolio should tell a story about YOU.
There’s no magic bullet for getting your first official UX writing job. No single experience, program, or certification will put your resume on the top of the stack or get you that callback. Before you spend money on a camp or certificate, consider what you need to get out the program. That’s what should guide you. Will … continue
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