It seems it’s going to be a very busy year for me! I left my job as a Staff…
Blog
Writing Rules Are Made to Be Chosen
Wanting to know “the rules” is a very natural impulse when it comes to writing. Learning and following the…
Hire Product People Who Already Understand Content
This article originally appeared in Issue 050 of UX Writing Events. For some reason (tequila, mostly) I vented a…
If the job is more than writing, why does your interview process focus on writing?
Content design is more than writing. Please send us your writing samples. Content design is more than writing. Please…
Two attributes that shape every content role
A version of this originally appeared in Issue 043 of my UX Writing Events newsletter. For a joint meetup…
Fighting Feature Names
You don’t need Proper Nouns to refer to features consistently.
My most-used UX writing tool is Pastebot
Work faster and lose your place less with a big, super-powered clipboard.
Cuddle the Muddle: Paths into UX Content
It’s not easy to build a complex set of interrelated, esoteric skills in an ever-evolving landscape of people and technology and business. But it would be weird if it were easy.
On the Value of Content Design: Proving or Providing?
You can’t climb a non-existent fence.
Apps and Services I’ll Keep Using in 2021
The productivity, writing, design, and entertainment apps and services I’m still using (and paying for) in 2021.