stopit, Golden Principles, and the Golden Bridge

One my favorite talks I give is about making Dale Carnegie’s 9 Golden Principles for Being a Friendlier Person an accessible idea for UX designers. The first principle is often one of the hardest to adhere to, both IRL and on the web: Never criticize, condemn, or complain. When a user does something we perceive … Read more

Conference diary: Confab 2018

Holy shit. So was that a conference or was that a conference? I’m still reeling from the end of Confab 2018, a (the) content strategy conference held annually here in Minneapolis, Minnesota. My employer, Brain Traffic, produces the event. My primary contribution leading up to Confab is to interject unasked-for advice into conversations I overhear … Read more

Sketching a blog post

Used a couple of Sharpie twin tips and my Baron Fig Mastermind pad to prototype my latest post for the Brain Traffic blog. Normally when I use pen and paper in my writing workflow it’s very messy and haphazard — notes jotted in random places, maybe a partial mind map, maybe a bullet point of … Read more

Item added to cart.
0 items - $0.00